Why is centurylink not working

Support Center Home phone Phone not working. How to get help when your phone is not working. Open Troubleshooter. Tips for using the Troubleshooter:. If there is an area outage. If you have a home outage. If no problems are found by the Troubleshooter. Check your signal at the network box. The network box connects the telephone network to the wiring inside your home. It's where our outside wiring meets your inside wiring. These boxes are usually about 6" by 9" and gray, attached to the outside of your home near your electric meter and other utility connections.

If you don't see it outside, it could be in your basement or attic. Test for service at the network box. Use a screwdriver to open the cover marked "Customer Access. Plug a working, corded telephone into the test jack. Check your indoor jacks and wiring. To isolate the problem: Hang up all your phones. Be sure they're all hung up completely. If any were off the hook, wait a moment, and see if this corrects the problem.

Unplug equipment and test jack. Unplug all your equipment. First, unplug your phones from both their jacks and electrical outlets. Next, if you have any other equipment that uses a jack, unplug that equipment as well. Test your jacks. After you've unplugged all your equipment, wait one minute and then plug a corded phone into each outlet. Testing one jack at a time, you should hear a clear, strong dial tone when you test each outlet.

If you don't, make a note of which outlets don't seem to be working and what you heard when you tested them with your corded phone.

Top Home Phone Topics. No internet in Denver since Saturday! See if CenturyLink is down or having service issues today. Not Working For Me! What isn't working? CenturyLink Outage Map Live. March 3, PM. February 28, AM. February 27, AM. February 26, PM. February 26, AM. Your modem has overheated. Move your modem to a spot where it gets better air circulation. Try plugging your modem directly into an outlet. No light at all. DSL, internet lights, and Wi-Fi lights.

Here is a quick checklist of everything you need to make sure every other light goes green as well: For the DSL light, you want to make sure you have an Ethernet cord plugged in to your box. The internet icon will turn solid green once your modem connects to the internet. This would be a good time to get in touch with technical support. Select Wireless Setup.

Select Basic Settings. Select Enable next to Wireless Radio. Select Apply to save changes. Want to speed up your internet connection? Recommended internet providers. Some packages require a 1- or 2-year contract. You can enter your ZIP code below to see what internet service providers are in your area.

Now that you know, here are your next steps. Want to compare the best internet providers? Check out our top-ranked ISPs. Compare Providers. Increase Your Internet Speed. Written by. Tyler has been obsessed with watching sports as efficiently as possible since the creation of the DVR.

He is always on the lookout for the best tech in TV and wireless so he can watch all the sports and still have enough time to hang out with his baby. He has written about streaming, wireless, and TV for over three years. He hopes the Lakers will eventually get better. Read More. Related Articles. See if a Ring doorbell cameras are some of the most popular models on the market. But are Feature Comparisons. Feature Reviews. Stay updated on the latest products and services anytime, anywhere.

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